Standardized operating procedures
One source for how things should run at every location.
Solutions · Use case
Consistent training across every location.
Roll out SOPs, brand standards, and operational updates to franchise and field teams — with progress tracking and answers with sources on the job.
- Launch training faster
- Use one knowledge base
- Answer questions
- Guide work in the flow
Why it works
Training, files, and answers in one place.
Courses, files, answers, and reports all use the same source material.
Mobile-friendly learning
Field staff complete training and ask questions from any device.
Location and role scoping
Different paths for owners, managers, and frontline staff.
Update once, reach everyone
Push policy changes through courses and answers without email blasts.
Audit trail for brand compliance
Track completion and attestations when standards must be documented.
Reduce HQ support volume
Franchisees get answers with sources instead of calling corporate for every SOP question.
See it in action
Built for how your team actually works
Capabilities
How Dwight helps with this
Multi-location reporting
Compare completion across regions, franchises, or districts.
Safety and certification paths
Required certifications with renewal cycles and certificate records.
Video SOP sources
Ingest procedural videos as training and answer sources.
Department controls
Separate corporate, franchise, and field content with role-based access.
How it works
From docs to trusted answers
Dwight connects the full loop for this workflow.
1
Turn docs into courses
Upload files or connect Drive, Notion, and Confluence. Use the docs you already have.
2
Assign training
Set up courses, quizzes, and due dates — by hand or with AI drafts from your files.
3
Answer and guide after training
People ask follow-up questions or get guided through work with the source material attached.
4
See what needs work
Track who finished, what questions keep coming up, and which content to fix next.
The difference
Completion isn't readiness.
Most platforms stop once training is marked complete. Dwight keeps going after that.
Launch training faster
Use one knowledge base
Answer questions
Guide work in the flow
Traditional LMS
- Training ends when the course is marked complete.
- Answers live in Slack threads and manager inboxes.
- Reports show completion, not understanding.
With Dwight
- People still have a place to ask follow-up questions.
- Answers come from your docs and show the source.
- See what questions keep coming up and what to fix.
Keeps going after training. People ask questions and see the source.
Every location
Same standards across the network.
14-day free trial · no credit card · field training and on-site answers
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